Legal

Privacy Policy

Effective Date: July 1, 2026 Version 1.0 Role Garden LLC
Contents
  1. 1. Introduction
  2. 2. Information We Collect
  3. 3. How We Use Your Information
  4. 4. How We Share Your Information
  5. 5. AI Processing and Anthropic
  6. 6. Data Retention
  7. 7. Cookies, Tracking, and Ad Measurement
  8. 8. Your Rights and Choices
  9. 9. Data Security
  10. 10. Children's Privacy
  11. 11. International Users
  12. 12. Links to Third-Party Sites
  13. 13. Changes to This Privacy Policy
  14. 14. Contact Us
1 Introduction

Role Garden LLC ("Role Garden," "we," "us," "our") operates the Role Garden career development platform available at rolegarden.com and app.rolegarden.com (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your information.

This Privacy Policy is incorporated by reference into our Terms of Service. By creating an account or using the Service, you agree to the practices described in this Policy.

Questions? Contact us at support@rolegarden.com.


2 Information We Collect
2.1 Information You Provide Directly
  • Account information: email address, name, and password (or OAuth credentials via Google or LinkedIn);
  • Career Data: resume, work history, education, skills, career preferences, target roles, target industries, target companies, and location preferences;
  • Generated Content: cover letters, outreach messages, interview preparation materials, and other content you create through the Service;
  • Payment information: billing name and payment card details, processed by Stripe, Inc. (we do not store your full card number);
  • Communications: messages you send us via email or support channels.
2.2 Information We Collect Automatically
  • Usage data: pages visited, features used, search queries, clicks, and time spent;
  • Device and browser information: IP address, browser type and version, operating system, and device identifiers;
  • Analytics and conversion events: tracked via Google Analytics 4 and Google Tag Manager. Ad measurement pixels (Meta Pixel, Google Ads) are triggered only on specific account creation and subscription conversion events within the Service, not on general page views. See Section 7 for full details;
  • Session data: authentication tokens stored in your browser via Supabase Auth.
2.3 Information from Third Parties
  • OAuth providers: if you sign in with Google or LinkedIn, we receive your name, email address, and profile information from those providers;
  • Job listing data: we source opportunity data from employer career pages and ATS providers (Workday, Greenhouse, Lever, Ashby) to power matching;
  • Payment processor: Stripe provides payment confirmation and subscription status information.

3 How We Use Your Information

We use the information we collect to:


4 How We Share Your Information
4.1 Service Providers

We share your information with third-party service providers contractually obligated to use it only as directed by us:

Provider Purpose
Supabase Inc.Database hosting, authentication, and storage
Netlify Inc.Application hosting and content delivery
Anthropic PBCAI language model processing of Career Data
Stripe, Inc.Payment processing and subscription management
ResendTransactional email delivery
KlaviyoMarketing email and nurture sequences
Google (Analytics/GTM)Usage analytics and conversion measurement
Meta Platforms, Inc.Ad conversion measurement — event-based only
RenderAPI proxy server hosting
4.2 What We Do Not Do
  • We do not sell your personal information or Career Data to third parties;
  • We do not share your Career Data with employers, recruiters, or job boards in personally identifiable form;
  • We do not use your Career Data to train proprietary Role Garden machine learning models;
  • We do not engage in general behavioral tracking or retargeting of anonymous visitors. Ad measurement pixels fire only on specific, consent-covered conversion events (account creation, subscription activation) for users who have agreed to our Terms of Service.
4.3 Legal Requirements

We may disclose your information if required by law, subpoena, or court order, or if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of Role Garden, our users, or the public.

4.4 Business Transfers

If Role Garden LLC is involved in a merger, acquisition, or asset sale, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.


5 AI Processing and Anthropic

By creating an account, you consent to this AI processing as described in Section 7 of our Terms of Service.


6 Data Retention

You may request deletion of your account and Career Data at any time by contacting support@rolegarden.com. We will process requests within 30 days.


7 Cookies, Tracking, and Ad Measurement
7.1 Our Approach

Role Garden uses a conversion-event approach to ad measurement rather than general behavioral tracking. This means:

  • Ad measurement pixels (Meta Pixel, Google Ads) fire only on specific, high-intent events — account creation and subscription activation — for users who have agreed to our Terms of Service. They do not fire on general page views or for anonymous visitors.
  • By creating an account and agreeing to our Terms of Service, you consent to this conversion-event tracking as part of our service operations.
  • Google Analytics 4 is used to measure aggregate usage patterns within the Service. GA4 data is associated with your account and subject to Google's privacy policies.
7.2 Cookie Types

Essential cookies (cannot be declined — required for the Service to function):

  • Supabase Auth session token — maintains your authenticated session.

Analytics cookies (first-party, covered by Terms of Service acceptance):

  • Google Analytics 4 — tracks aggregate usage patterns and Service performance.

Conversion measurement (event-based, covered by Terms of Service acceptance):

  • Meta Pixel — fires on account creation and subscription activation events only.
  • Google Ads conversion tags — fire on account creation and subscription activation events only.
7.3 Local Storage

Within the app, we use browser local storage (not cookies) to cache your career profile, search results, and session preferences. This is essential to app performance.

7.4 Opting Out

You may opt out of Google Analytics tracking at any time using the Google Analytics Opt-out Browser Add-on. To opt out of ad measurement tracking entirely, contact support@rolegarden.com or delete your account.


8 Your Rights and Choices
8.1 Access and Correction

You may access and update your account information through the Service settings at any time.

8.2 Account Deletion

You may request deletion of your account and Career Data by emailing support@rolegarden.com. We will process your request within 30 days.

8.3 Marketing Communications

You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any marketing email.

8.4 California Residents (CCPA/CPRA)

If you are a California resident, you have the following rights:

  • Right to Know: request information about the categories and specific pieces of personal information we collect, use, and disclose;
  • Right to Delete: request deletion of personal information, subject to certain exceptions;
  • Right to Correct: request correction of inaccurate personal information;
  • Right to Opt Out of Sale or Sharing: Role Garden does not sell personal information. Conversion-event tracking via Meta and Google may constitute "sharing" for cross-context behavioral advertising under CCPA. You may opt out by contacting support@rolegarden.com;
  • Right to Limit Use of Sensitive Personal Information: to the extent your Career Data constitutes sensitive personal information under CPRA, you may request that we limit its use to what is necessary to provide the Service;
  • Right to Non-Discrimination: we will not discriminate against you for exercising your CCPA/CPRA rights.

To exercise your California rights, contact support@rolegarden.com. We will respond within 45 days.

8.5 Other State Residents

Residents of Virginia, Colorado, Connecticut, Utah, Texas, Oregon, and other states with comprehensive privacy laws have similar rights. Contact support@rolegarden.com to exercise them.


9 Data Security

We implement reasonable security measures including:

No method of electronic storage is 100% secure. We cannot guarantee absolute security of your information.


10 Children's Privacy

The Service is not directed to individuals under 18. We do not knowingly collect personal information from children under 18. Contact support@rolegarden.com if you believe we have inadvertently collected such information.


11 International Users

The Service is operated from the United States and intended for US-based users. By using the Service, you consent to transfer and processing of your information in the United States.


12 Links to Third-Party Sites

The Service may link to employer career pages, job boards, and other third-party websites. This Privacy Policy does not apply to those sites.


13 Changes to This Privacy Policy

We may update this Policy from time to time. We will notify you of material changes by email or in-Service notice at least 30 days before changes take effect. Continued use after the effective date constitutes acceptance.


14 Contact Us

Role Garden LLC

7901 4th St N #8305

St. Petersburg, FL 33702

support@rolegarden.com

This Privacy Policy was last updated on July 1, 2026.